Shipping Policy

Future Forge Solutions Limited ships orders from the United Kingdom to customers in the UK and internationally.

UK Delivery

UK orders are sent using Royal Mail.

Delivery options available at checkout may include:

• Royal Mail Tracked 48

• Royal Mail Tracked 24

The available service and delivery charge will be shown at checkout before you complete your purchase.

Royal Mail delivery times are estimates and may occasionally be affected by delays outside our control.

Order Processing

Orders are normally dispatched within 1–3 working days.

We aim to prepare and dispatch orders as quickly as possible. Once your order has been dispatched, you will receive confirmation using the contact details provided with your order.

Where a tracked delivery service is used, tracking information will be provided when available.

Orders placed during weekends or UK public holidays may be processed on the next working day.

International Delivery

We offer international shipping to selected countries.

Available international delivery options and shipping costs are calculated and displayed at checkout based on the destination.

International delivery times vary depending on the destination and local postal or customs services.

Customs, Duties and Taxes

International orders may be subject to import duties, taxes or customs charges imposed by the destination country.

Unless specifically stated otherwise at checkout, any import duties, taxes or customs charges are the responsibility of the recipient. Future Forge Solutions Limited does not control these charges.

Customers are responsible for ensuring that products ordered can legally be imported into their destination country.

Delivery Addresses

Please check that your delivery address is correct before completing your order.

If you notice an error after placing an order, please contact us as soon as possible. We will try to amend the address if the order has not already been dispatched.

Delayed or Missing Orders

If your order has not arrived within the expected delivery period, please contact us and we will help investigate the delivery.

Postal and courier delays can occasionally occur and are outside the direct control of Future Forge Solutions Limited.

Contact Us

If you have any questions about shipping or an existing order, please contact Future Forge Solutions Limited using the contact details provided on our website.